1. Introduction

Welcome to the Reflections Eco-Reserve website (“the Website”). These Terms and Conditions govern your access to and use of this Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part, you must stop using the Website immediately.

2. Use of the Website

By using this Website, you confirm that:

• You are 18 years or older and legally able to enter into agreements.
• You will use the Website only for lawful purposes.
• You will not misuse, copy, reproduce, distribute, or modify any content without written permission.

3. Bookings and third-party services

Information on this Website is provided for general guidance only and does not constitute a binding booking agreement. Accommodation reservations, payments, cancellations, and refunds may be governed by direct booking terms issued by Reflections Eco-Reserve, or the terms of third-party booking platforms where applicable.

4. Privacy and Personal Information

We process personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable South African data-protection laws. Please refer to our Privacy Policy for full details.

5. Intellectual property

All Website content – including text, images, logos, graphics, and design – is the exclusive property of Reflections Eco-Reserve unless otherwise stated.

6. Activities, nature and assumption of risk

Reflections Eco-Reserve is a natural, outdoor environment that may include uneven terrain, wildlife encounters, weather exposure, and beekeeping or outdoor activities. By choosing to visit or participate, you acknowledge that outdoor environments involve inherent risks and participation is voluntary and at your own risk.

7. Disclaimer of warranties

The Website and its content are provided “as is” without warranties of any kind. Use of the Website is entirely at your own risk.

8. Limitation of liability

To the fullest extent permitted by South African law, Reflections Eco-Reserve shall not be liable for indirect or consequential loss, loss of data, income, or business, website unavailability, or third-party service failures.

9. Force majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, fire, flood, extreme weather, or power or infrastructure failure.

10. External links

This Website may contain links to third-party websites. We are not responsible for their content, privacy practices, or availability.

11. Changes to these terms

We may update these terms at any time. The latest version will always appear on this page. Continued use of the Website means you accept the revised terms.

12. Governing law

These terms are governed by the laws of the Republic of South Africa. Any disputes fall under the jurisdiction of South African courts.

13. Contact information

For questions regarding these terms, please contact Reflections Eco-Reserve at reflectionsreserve@gmail.com.

Last updated: February 2026